Our Mission and Vision
More than just another health insurance company
At AmeriHealth Caritas, care is the heart of our work.® That means that every day we put our members and their families first. We work to improve not only their health, but also the economic and social issues that can act as a barrier to proper care — the social determinants of health that are estimated to account for 70% of avoidable mortality in the U.S. alone.1
Through our Next Generation Model of Care, we emphasize preventive care, health maintenance, and community outreach programs with a strong focus on ensuring members have access to food, housing, utilities, and other basic necessities.
To help people get care, stay well, and build healthy communities. We have special concern for those who are poor.
To be the national leader in empowering those in need, especially the underserved and the disabled, across their full life journey, from wellness to resilience, in order to reach their American Dream.
Ensuring equal access to health care through health equity and health literacy
Tens of millions of adults have basic or below basic health literacy2 — or the ability to understand the basic health services and instructions they receive. Even more can’t access the care they need because of social and cultural disparities.3
Low health literacy costs the U.S. billions of dollars every year and impacts the quality of care millions of Americans receive. In the spirit of our mission, our whole-person model of care leverages Culturally and Linguistically Appropriate Services (CLAS) standards and strong community partnerships.4
Through community outreach, collaboration with providers and their staff, and 24/7 access to interpretation services, we help to ensure each of our members gets the appropriate, unique care and services they need and deserve.
A national leader in multicultural health care
The National Committee for Quality Assurance (NCQA) has awarded 10 of our health plans with the prestigious Multicultural Health Care (MHC) Distinction. The award honors health plans that monitor and improve culturally and linguistically appropriate services and reduce health care disparities. Our Keystone First, AmeriHealth Caritas Pennsylvania, and First Choice by Select Health of South Carolina plans were also three of the first six health plans to earn the MHC Distinction as early adopters.
Meeting members where they live
From preventive screenings to community celebrations, AmeriHealth Caritas is all about mission and momentum.
Through outreach and grassroots advocacy, we work with local groups to address social issues that affect health care outcomes. We develop a firm understanding of the unique health care needs of each community we serve. This allows us to customize our programs to best improve the health of those who call the community home.
- McGinnis JM, Williams-Russo P, Knickman JR. 2002. "The case for more active policy attention to health promotion". Health Affairs 21 (2) pp.78–93. PMID 11900188. See also National Academies Press free publication: The Future of Public Health in the 21st Century.
- “Health Literacy” PSNet, September 7, 2019, https://psnet.ahrq.gov/primer/health-literacy