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Health Literacy

Did you know?

Low health literacy affects an estimated 90 million American adults. It is a public health problem that leads to poor medical outcomes for millions of people and costs the health care industry billions of dollars a year.

With more than 30 years of Medicaid management experience, we see the effects of health illiteracy every day. They include poor control of chronic diseases such as diabetes and asthma, increased hospitalizations and ER visits and improperly taken medications.

AmeriHealth Caritas' broad initiatives reach different member populations in ways they can access and understand. We seek to improve health literacy by motivating people to make healthy lifestyle choices and comply with their care—from proper nutrition to keeping doctor appointments.
AmeriHealth Caritas tackles health literacy challenges head on as we:

  • Help health care providers understand health literacy and its effects on outcomes and costs.
  • Promote cultural competency through personalized care management plans tailored to specific demographics.
  • Employ Cultural and Linguistic Appropriate Services (CLAS) standards in partnership with the communities we serve.
  • Collaborate with doctors, hospitals and community agencies to help members navigate the health care system and comply with their treatment regimens.